Brandon Bisson
North Waterboro,Maine
Summary
Friendly. Strong work ethic .Self-sufficient Passion for customer satisfaction. Approachable Conflict resolution techniques. Results-oriented. Organized. Strong team-builder. Customer-oriented. Composed, talented and considered effective team player.
Overview
12
12
years of professional experience
Work History
Benefits Coordinator
Unum Insurance
04.2023 - Current
- Reviewing Long Term Disability claims to determine whether or not claimants are still considered disabled or need to be reviewed further for next steps.
- Conducting claim status calls to claimants
- Obtaining disability status update forms
- Completing claim summary reviews
- Suspending and closing claims
- Reopening claims and maintaining personal worklist
Store Manager
RC Management
01.2017 - Current
- Carefully interviewed, selected, trained and supervised staff
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Led and directed team members on effective methods, operations and procedures
- Prepared for and executed new menu implementations
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
- Promoted the business through participation in and sponsorship of community events
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Sales Route Representative
Michaud Distributors
04.2014 - 01.2017
- Completed all documentation neatly and accurately
- Loaded truck and properly secured items to prevent damage during transportation
- Completed on-time deliveries by choosing the best and most efficient routes
- Submitted receipts and money received from deliveries at the end of each shift
- Drove company truck for local and intra-state pick-ups and deliveries
- Loaded and secured items in trucks
- Verified that vehicle inspection stickers and registrations were current
- Recorded each delivery using the proper paperwork before leaving the warehouse
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors
- Communicated customer complaints, requests and feedback to company management
- Practiced safe and secure loading methods to avoid damaging goods.
Store Manager
RC Management
06.2012 - 04.2014
- Carefully interviewed, selected, trained and supervised staff
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Led and directed team members on effective methods, operations and procedures
- Prepared for and executed new menu implementations
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
- Promoted the business through participation in and sponsorship of community events
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Education
Graduated -
Hamburger University
Oakbrook, IL01.2012
High School Diploma -
Thornton Academy
Saco, ME01.2004
Skills
- Performance Management
- Documentation And Reporting
- Relationship Building
- Human Resources Management
- Policy Interpretation
- Benefits Explanation
- Written and oral communication
- Critical Thinking
- Problem-Solving
References
- Allen Gregoire
- Erik Paradis
- Tessa Welch
Timeline
Benefits Coordinator
Unum Insurance
04.2023 - Current
Store Manager
RC Management
01.2017 - Current
Sales Route Representative
Michaud Distributors
04.2014 - 01.2017
Store Manager
RC Management
06.2012 - 04.2014
Graduated -
Hamburger University
High School Diploma -
Thornton Academy
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