Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brandon Brito Lliviganay

Menomonie,WI

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at Brito Burrito. Expert in complex problem-solving and staff management, adept at critical thinking, and advanced CAD skills. Achieved significant improvements in service delivery and team agility, demonstrating exceptional time management and communication abilities.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Manager

Brito Burrito
08.2024 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

BOH Line Cook

Crave American Kitchen & Sushi Bar
01.2021 - 06.2023
  • Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
  • Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
  • Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
  • Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.

FOH Team Member

Leeann Chin
04.2020 - 01.2021
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

St. Louis Park Senior High School
Saint Louis Park, MN

University of Wisconsin - Stout
Menomonie, WI
09.2022 - 06.2026

Skills

Team Leadership

Time Management

Verbal and written communication

Complex Problem-Solving

Staff Management

Staff Training and Development

Business Administration

Advanced CAD Skills

Critical Thinking

Technical Drawings

Languages

Spanish
Native or Bilingual

Timeline

Manager

Brito Burrito
08.2024 - Current

University of Wisconsin - Stout
09.2022 - 06.2026

BOH Line Cook

Crave American Kitchen & Sushi Bar
01.2021 - 06.2023

FOH Team Member

Leeann Chin
04.2020 - 01.2021

High School Diploma -

St. Louis Park Senior High School

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Brandon Brito Lliviganay