Brandon Burkett
Sacramento,CA
Summary
Highly motivated professional with 6 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
18
18
years of professional experience
Work History
Business Owner/Operator
Self-employeed Black King Rottweilers
Sacramento, CA
02.2019 - Current
- Reviewed customer feedback and made changes as necessary to improve customer service.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Conducted research on industry trends in order to stay competitive in the marketplace.
- Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
- Created marketing plans and campaigns to promote products and services to potential customers.
- Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
- Made financial and logistics decisions in best interest of company.
- Took care of escalated customer concerns to increase satisfaction.
- Assessed quality and approved work before releasing to clients.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable, and accounts receivable and payroll.
- Resolved issues quickly through meticulous research and quick decision-making.
- Kept records for production, inventory, income, and expenses.
- Managed inventory of food supplies and other materials needed to run the kennel efficiently.
- Coordinated with veterinarians for animal health care needs such as vaccinations, spay and neuter surgeries, and other treatments.
- Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Assistant Volunteer Coach
EGUSD
Elk Grove, CA
08.2010 - 11.2017
- Provided individual instruction to athletes on fundamentals of sport.
- Assisted head coach in developing and implementing practice plans for team.
- Conducted pre-game warm-ups and post-game cool downs with the team.
- Enforced safety regulations to minimize risk of injury among athletes during practices and competitions.
- Attended coaches meetings to discuss strategies for upcoming games.
- Reviewed videotapes of opponent teams' performances in order to assess weaknesses.
- Helped improve athletes' motivation levels through positive reinforcement.
- Encouraged athletes to develop their physical and mental strengths.
- Instructed players on proper techniques needed to excel in their respective positions.
- Developed game plans that emphasized the strengths of each player on the team.
- Provided feedback to head coach regarding personnel changes that could benefit the team.
Unarmed Security Officer
RC Securities
West Sacramento, CA
07.2012 - 08.2013
- Provided customer service assistance in resolving conflicts or disputes.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Investigated suspicious activity or incidents according to company guidelines.
Warehouse Worker
Apple- Volt Temp Services
Elk Grove, CA
06.2010 - 06.2012
- Processed returns of defective merchandise as required.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Collaborated closely with other departments on special projects as needed.
- Followed established guidelines for picking orders accurately.
- Inspected damaged goods prior to disposal or return to vendor.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Staged and sorted multiple types of products for loading.
- Used pallet jacks to move items to and from warehouse locations.
Cashier Assistant
Taco Bell
Elk Grove, CA
09.2007 - 05.2010
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Balanced daily financial transactions using appropriate methods according to established procedures.
- Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Issued receipts, refunds, credits or change due to customers.
- Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
- Ensured compliance with health codes by adhering to hygiene standards during preparation of food items.
- Inspected orders to make sure they were accurate before handing them to customers.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, grills.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Verified that all required documents were filled out correctly prior to closing register at the end of each shift.
Education
Bachelor of Science - Sports Business Management
Southern New Hampshire University
Hooksett, NH05-2017
Skills
- Customer service
- Inventory management
- Financial analysis
- Marketing strategy
- Regulatory compliance
- Project management
- Cash handling
- Point of sale systems
- Food safety compliance
- Record keeping
- Time management
- Order processing
References
References available upon request.
Timeline
Business Owner/Operator
Self-employeed Black King Rottweilers
02.2019 - Current
Unarmed Security Officer
RC Securities
07.2012 - 08.2013
Assistant Volunteer Coach
EGUSD
08.2010 - 11.2017
Warehouse Worker
Apple- Volt Temp Services
06.2010 - 06.2012
Cashier Assistant
Taco Bell
09.2007 - 05.2010
Bachelor of Science - Sports Business Management
Southern New Hampshire University