Brandon Cabigas
Las Vegas,NV
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
Las Vegas, Nevada
11.2019 - Current
- Supervised daily operations and ensured smooth workflow during peak hours.
- Trained and mentored new team members on customer service standards.
- Managed inventory levels and coordinated supply orders for efficient service.
- Resolved customer complaints effectively to enhance satisfaction and loyalty.
- Implemented store promotions and encouraged team engagement with customers.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with team members to improve performance and implement training updates.
- Taught staff upselling techniques to meet revenue targets.
Education
Bachelor of Arts - Psychology
UNLV
Las Vegas, NVSkills
- Team leadership
- Employee training
- Customer service
- Customer-oriented
- Policy enforcement
- Training and mentoring
- Inventory counts
- Complaint resolution
- Goal setting and tracking
- Sales expertise
- Shift leadership
- Team motivation
Timeline
Shift Supervisor
Starbucks
11.2019 - Current
Bachelor of Arts - Psychology
UNLV