Brandon Corona
Cicero,IL
Summary
As someone with good energy and quick mind, I am able to bring a good attitude to the workplace, because keeping a good work atmosphere is important. In cases where there is doubt, I am willing to lead a team into the right direction. I thrive under pressure, as customer’s needs are very important, thus I am motivated to work harder. Nothing is ever too hard to learn. On the contrary, I am eager to learn everything the company offers.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
Forest Park, IL
08.2021 - 08.2022
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provided customer support for technical issues related to the online ordering process.
- Troubleshot any problems or errors that occurred during checkout.
- Managed inventory levels to ensure availability of products for customers.
- Identified trends in customer feedback and reported them to management team.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Monitored stock levels of inventory and placed replenishment orders when necessary.
Crew Member
Mcdonald’s
Berwyn, IL
08.2020 - 09.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Busser
Alahambra
West Loop, IL
01.2020 - 03.2021
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Maintained cleanliness of restaurant dining area throughout shift.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Delivered food orders to tables in a timely manner according to company standards.
Education
Associates - Electrician
Lincoln Tech College
Melrose Park, IL10-2024
Skills
- Attention to Detail
- Customer Service
- Friendly attitude
- Quick learner
- Work well under pressure
- Bilingual
- Fast Paced
- Responsible
Timeline
Online Grocery Associate
Walmart
08.2021 - 08.2022
Crew Member
Mcdonald’s
08.2020 - 09.2021
Busser
Alahambra
01.2020 - 03.2021
Associates - Electrician
Lincoln Tech College