Summary
Work History
Education
Skills
Timeline
Generic

Brandon Davlin

Stagecoach,TX

Summary

Seasoned Customer Associate with 11 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Work History

Customer Service Associate

At Home Decor Superstore
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

After School Program Leader

Cy-Fair ISD
  • Created fun, age-appropriate activities for school-age children.
  • Monitored student safety while conducting indoor or outdoor activities.
  • Assisted students with homework completion, providing individualized support and guidance as needed.
  • Managed behavioral issues and used positive behavior strategies for groups of up to 10 students.
  • Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
  • Supervised up to 10 students during outdoor exercise periods, monitoring group and individual safety.

Education

Bachelor of Applied Arts And Science - Graphic Design

Sam Houston State University
Huntsville, TX
12.2006

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Guest Services
  • Stock replenishment
  • Product Knowledge
  • POS System Operation
  • Refunds and exchanges
  • Product Merchandising

Timeline

Customer Service Associate

At Home Decor Superstore

After School Program Leader

Cy-Fair ISD

Bachelor of Applied Arts And Science - Graphic Design

Sam Houston State University
Brandon Davlin