Brandon Floyd
Tucson,Az
Summary
Dynamic and reliable. Willing to learn and excel in anything I do. Experience with customer service and cash handling, honed across roles at work environment. Operational efficiency, demonstrating a strong work ethic and interactive communication skills. Achieved notable improvements in service delivery by leveraging creativity and innovation.
Overview
13
13
years of professional experience
Work History
Cashier
Walgreens
3180 N Campbell Ave, Tucson, AZ 85719
03.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Cashier
Circle K
4875 Park Ave Tucson AZ
04.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Dishwasher
Wishbone
Tucson, AZ
07.2020 - 11.2020
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
Cashier
Toys"R"Us
Rhode Island
06.2015 - 06.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Sales Associate
Macys Department Store
Taunton, MA
12.2011 - 10.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cleaning Crew Member
Prestige Car Wash
04.2009 - 10.2009
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Emptied trashcans and transported waste to collection areas.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
Education
Ged -
New Bedford Vocational
Massachusetts Skills
- Customer service
- Cleaning and sanitizing
- Strong work ethic
- Cash handling
- Hospitality service expertise
- Reliable
- Relationship building
- Time management
- Customer engagement
- Flexible schedule
- Safety awareness
- Initiative and Self-motivation
Timeline
Cashier
Walgreens
03.2022 - 06.2022
Cashier
Circle K
04.2021 - 12.2021
Dishwasher
Wishbone
07.2020 - 11.2020
Cashier
Toys"R"Us
06.2015 - 06.2017
Sales Associate
Macys Department Store
12.2011 - 10.2013
Cleaning Crew Member
Prestige Car Wash
04.2009 - 10.2009
Ged -
New Bedford Vocational