Brandon Garcia

• Tracked parts use and charged items to customer accounts for billing.
• Issued parts to technicians to complete customers' repairs.
• Increased store revenue by cross-selling products and upselling services to customers.
• Received and restocked product, keeping sales floor shelves fufilled.
• Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Reached out to vendors outside usual network to find parts not available from traditional sources.

• Receiving incoming shipments, inspecting them for accuracy and quality, recording received items into inventory systems
• Preparing outgoing shipments, which involves packaging items securely, generating shipping labels, and arranging for carrier pickup or drop-off
• Handling paperwork such as invoices, packing slips, and bills of lading

● Diagnosed engine & transmission failures and troubleshooted viable solutions ● Reprogrammed vehicle transmissions and electronics for software-related failures, resets

● Collaborated in small teams of technicians to perform advanced repair & replace for damaged and defective vehicle machinery and parts

● Conducted research into vast libraries of tech guides and manufacturer manuals to leverage schematics, instructions, and resources for service repairs