Brandon Gil
Ogden,UT
Summary
Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Front Desk Supervisor
Hampton Inn Suites
Ogden, UT
05.2021 - 09.2024
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
- Provided support to guests with check-in and check-out procedures.
- Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
- Processed payments, cashiering duties and credit card transactions accurately.
- Reviewed daily reports on occupancy levels, rate of rooms sold and revenue totals.
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
Server
Burrito Grande
Roy, UT
06.2021 - 01.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Set up tables in between patrons to reduce wait times.
Tire Technician
Deltoro Tire, LLC
Tifton, GA
03.2019 - 04.2021
- Inspected tires for defects and wear, measured tread depth and determined need for replacement.
- Replaced worn tires with new ones of the same size and type.
- Balanced wheels using electronic machines to ensure even tire wear.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Rotated tires and reset tire pressure monitoring systems.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
- Cleaned wheel rims before installing new tires to ensure proper adhesion of new rubber.
- Examined tire sidewalls for signs of damage or excessive wear due to improper alignment or overloading of vehicle.
- Provided advice to customers regarding proper maintenance of their vehicle's tires.
Education
High School Diploma -
Tift County High School
Tifton, GA05-2015
Skills
- Reservations Management
- Operations Oversight
- Team building and supervision
- Word Processing
- VIP priority options
- Account changes
- Guest Engagement
- Guest Relations Management
- Strong Work Ethic
- Punctuality
- Hand tools proficiency
- Maintenance Management
- Technical knowledge
- Cash control
- Strong leadership
- Staff Supervision
Timeline
Server
Burrito Grande
06.2021 - 01.2024
Front Desk Supervisor
Hampton Inn Suites
05.2021 - 09.2024
Tire Technician
Deltoro Tire, LLC
03.2019 - 04.2021
High School Diploma -
Tift County High School
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