Brandon Harper
Port Arthur
Summary
Dynamic Assistant Store Manager with proven expertise enhancing sales performance and resolving complex customer issues. Skilled in team leadership, problem-solving, and operational efficiency. Committed to driving sales growth and delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Specialty Assistant Store Manager
The Home Depot
Beaumont
01.2025 - Current
- Directed daily operations for specialty departments including kitchen, bath, millwork, flooring, décor, paint, and pro.
- Enhanced sales performance through associate coaching on product knowledge and service standards.
- Analyzed sales reports and key performance indicators to identify trends and develop action plans.
- Ensured compliance with in-stock levels, merchandising standards, and planogram requirements across specialty areas.
- Collaborated with contractors, installers, and vendors to support pro sales and specialty projects.
- Resolved complex customer issues by providing project guidance to maintain high satisfaction levels.
- Led execution of promotional events, resets, and seasonal transitions effectively.
Merchandising Assistant Store Manager
The Home Depot
Beaumont
04.2024 - 01.2025
- Coordinated inventory management processes to maintain stock levels and availability.
- Implemented visual merchandising standards to improve product presentation.
- Monitored sales trends to support effective product placement strategies.
- Collaborated with departments to streamline promotional activities and events.
- Supported daily operations by ensuring compliance with safety regulations and protocols.
- Maintained strong relationships with customers by addressing their concerns promptly and professionally.
Education
Kinesiology
Avila University
Kansas City, MOSkills
- Sales analysis
- Inventory management
- Visual merchandising
- Customer service
- Project coordination
- Team leadership
Timeline
Specialty Assistant Store Manager
The Home Depot
01.2025 - Current
Merchandising Assistant Store Manager
The Home Depot
04.2024 - 01.2025
Kinesiology
Avila University