Summary
Overview
Work History
Skills
Interests
Timeline
CustomerServiceRepresentative

Brandon Hix

White Salmon,WA

Summary

Proven leader in customer service and conflict resolution, demonstrated during tenure at Warrenton Mini Mart. Expert in cash handling and POS systems, with a knack for elevating customer loyalty through empathetic engagement. Achieved satisfactory resolutions in high-stress situations, enhancing company reputation and safety standards.

Overview

2025
2025
years of professional experience

Work History

Cashier Floor Supervisor

Warrenton Mini Mart
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Customer Service Representative

Astro Gas
08.2023 - 06.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Skills

  • Cash handling expertise
  • Data entry proficiency
  • POS system knowledge
  • Workplace safety awareness

Interests

I love being in the woods. I guess I am a bit of an outdoorsman nothing too extreme but it brings me peace to be one with nature

Timeline

Customer Service Representative

Astro Gas
08.2023 - 06.2024

Cashier Floor Supervisor

Warrenton Mini Mart

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Brandon Hix