Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Brandon Holland

Missouri City,TX

Summary

Reliable professional with experience in optimizing administrative and operational processes. Prove ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

years of professional experience

Work History

Rideshare Driver

Self-employeed

Houston, TX

08.2022 - Current

Operated as an independent contractor for two transportation companies, transporting over 3,000 customers without a single accident or a customer complaint - as well maintaining an average rating of 5 stars.
Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Established positive relationships with customers through courteous interactions.
Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

ICQA Process Assistant

Amazon

Fresno, TX

08.2021 - 08.2022

Lead four teams daily to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Conducted training to over forty associates weekly to make sure everyone understood the processes to improve daily operations.
Identified and resolved process issues to drive optimal workflow and business growth.
Maintained knowledge of industry techniques, methods, and equipment to create competitive advantage leading to business growth.

Inventory Control Coordinator

Fort Bend Services

Stafford

01.2016 - 07.2021

Devise purchasing instructions and policies to ensure proper procedure from both the company and vendors.
Communicate with over twenty prospective vendors to determine teams while purchasing orders and requisitions for products.
Prepare reports for costs and market conditions as well and maintain records of orders.
Oversee activities of workers who buy, sell, and distribute products.
Completed daily cycle counts to maintain accuracy of records.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Collaborated with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Continuous Improvement Specialist

Wyman Gordon

Houston

01.2007 - 01.2016

Monitored overall equipment effectiveness daily to measure the number of products that the operator assembled with an efficient amount of time.
Revised standardized work procedure to eliminate waste by applying the best practice and forming a baseline for future improvements.
Innovated six sigma and lean tools to strategize on how to increase overall performance rate.
Maintained a safe working environment by reporting all issues to the immediate supervisor.
Executed continuous improvement programs and employed lean tools and methodologies.