Brandon Holloway
Virginia Beach,VA
Summary
Committed professional offering two years of dispatching experience certified through the IAED. Background includes Team Lead experience training new employees helping advance their skills, abilities and achieve company compliance. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Exhilarated and ready to join the team and aid in achieving company goals and compliance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
911 Communications Lead
Grady EMS
Atlanta, GA
08.2020 - 05.2022
- Used CAD System/ProQA to track and maintain case incident numbers and logs.
- Utilized Emergency Medical Dispatch (EMD) cards or software to ask vital questions and provide pre-arrival instructions as needed.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Read system maps and caller information, and documented details in system.
Education
High School Diploma -
Brooks County High School
Quitman, GA05.2014
Skills
- Critical Thinking
- Decision-Making
- Multitasking Skills
- CAD Experience
- Excellent Communication/Listening Skills
- Documentation
Certification
- Advanced EMD, International Academies of Emergency Dispatch - 09/11/2020-09/30/2022
- Basic Life Support, American Heart Association - 09/08/2020-09/30/2022
Timeline
911 Communications Lead
Grady EMS
08.2020 - 05.2022
High School Diploma -
Brooks County High School
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