Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
OperationsManager

Brandon Ishida

Henderson,CO

Summary

Versatile and innovative operations manager offering high-level experience in the supervision and completion of operations, with twenty years of experience in the tire industry. Highly motivated to increase the productivity of the company, while remaining reliable and committed to the employees, customers, and the quality of products and services that the company is committed to maintaining. Willing to relocate to any area within the Unites States.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

Redburn Tire Company
Commerce City, CO
11.2017 - Current
  • Review all customer orders, insuring their accuracy on quantity as well as price.
  • Manage all expenses from sales, service and warehouse aspects.
  • Handle all accounts payable and accounts receivable events.
  • Maintain location appearance that is above company standard.
  • Plan logistics for week on deliveries and customer requested pickups.
  • Manage payroll productivity while insuring overhead costs stay at minimum.
  • Enforce company and customers' safety policies and procedures.
  • Recruit, review and follow disciplinary procedures for all potential and current employees.
  • Review and improve P&L reports on a monthly basis.
  • Oversee and manage complex retread software system for entire region.
  • Oversee all training and safety related tasks that are given from corporate level.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Recruiting, hiring and training of all team members.
  • Trained new employees on proper protocols and customer service standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Field Service Technician

A&E Tire Inc
Denver, CO
04.2009 - 11.2017
  • Completed passenger, light truck, commercial, and earthmover tire services.
  • Oversaw operations of service department.
  • Maintained accounts payable and accounts receivable.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved through front counter sales.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Worked with diverse types of weather and ground conditions.
  • Completed alignment services.

Field Service Technician

Colorado Chassis Service
Denver, CO
11.2008 - 04.2009
  • Performed procedures in order to straighten commercial vehicle frames to prepare for rebuild.
  • Performed procedures in order to complete suspension teardowns and rebuilds on Class 8 tractors and trailers.
  • Performed diagnostic procedures on potential and problematic suspensions and alignments.

Education

High School Diploma -

Nyssa High School
Nyssa, OR
05.2002

Skills

  • Direct Sales
  • Inventory Tracking and Management
  • Unsurpassed work ethic
  • Financial Statement Review
  • Cost reduction and containment
  • Supplier Monitoring
  • Administrative Management
  • Operations management
  • Recruitment and Hiring
  • Service Technician Experience (10 years)
  • Field Service (10 years)
  • Commercial Vehicle & Tractor- Trailer Experience (10 years)

Certification

  • Tire Industry Association Training: A required certification for all tire technicians. I currently posses a level 400 certification. This level insures that I am capable of safely and efficiently servicing tires from passenger/light truck to giant tire earthmover. - February 2002 to Present
  • Certified Forklift Operator: - June 2006 to Present

References

  • Dean Killion

Territory Sales Manager

Continental Tire

720-378-1722

dean.killion@conti-na.com


  • David Billings

CSR Colorado Market

Bridgestone Americas

509-833-4474

billingsdavid@bfusa.com


  • Herb Flowers

PL/T CSR Area Sales

Continental Tire

618-214-8027

herb.flowers@conti-na.com



Timeline

Operations Manager

Redburn Tire Company
11.2017 - Current

Field Service Technician

A&E Tire Inc
04.2009 - 11.2017

Field Service Technician

Colorado Chassis Service
11.2008 - 04.2009

High School Diploma -

Nyssa High School

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Brandon Ishida