Brandon Kohn
Homestead,US
Summary
Authorized to work in the US for any employer Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
18
18
years of professional experience
Work History
Business Owner
A to Zinc LLC
06.2013 - 01.2024
- Processes customer purchases, perform general cleaning duties, stocks shelves, and merchandise displays neatly
- Provide exceptional customer service, assisting customers with their shopping experience
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Developed a high-performing team through effective recruitment, training, and performance management.
Associate/Cashier
Trader Joe's
08.2021 - 06.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Captain/Tour Guide
Ocean Force Adventures
09.2010 - 11.2014
- Built personal relationships with guests to promote positive experiences.
- Developed new tour routes to highlight lesser-known attractions, expanding company's offerings and attracting niche markets.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Increased repeat customer rates, building strong relationships through personalized interaction and follow-up.
Marina Dock Hand
Miami Beach Marina
02.2006 - 04.2010
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
- Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.
- Performed minor repairs on docks, walkways, lighting fixtures, and other infrastructure elements as needed.
- Streamlined vessel check-in and check-out processes to improve customer experiences.
- Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
Education
100-ton Master's License -
Sea School Ft. Laudersdale
Ft. Lauderdale2010
High School Diploma -
Ace Academy
Coral Gables, FL05.2002
Skills
- Cashiering
- Food Preparation
- Cleaning Experience
- Host/Hostess
- Serving Experience
- Customer service
- Merchandising
- Attention to Detail
- Popular Trends
- Loss Prevention Goals Monitoring
- Building Customer Relationships and Loyalty
- Warm and Friendly
Additional Information
References available upon request. I am currentlty seeking full-time employment with Aldi. Please contact me by call or text message at the number listed to schedule an interview.
Timeline
Associate/Cashier
Trader Joe's
08.2021 - 06.2022
Business Owner
A to Zinc LLC
06.2013 - 01.2024
Captain/Tour Guide
Ocean Force Adventures
09.2010 - 11.2014
Marina Dock Hand
Miami Beach Marina
02.2006 - 04.2010
100-ton Master's License -
Sea School Ft. Laudersdale
High School Diploma -
Ace Academy
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