Brandon LaVarnway
Hudson,NH
Summary
Versatile and results-driven professional with experience at Walgreens Pharmacy, excelling in customer service and problem resolution. Demonstrated ability to enhance customer satisfaction and team collaboration, with a keen focus on customer relationship management and product knowledge. Achieved positive outcomes in high-pressure environments, ensuring high-quality service delivery.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens Pharmacy
01.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Pressure Washer
Self Employed Services
04.2023 - 08.2023
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Answered customer questions on pricing, products, procedures, and materials used.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
Dairy Clerk
Market Basket Supermarkets
07.2022 - 10.2022
- Trained new dairy clerks on rotation systems, product management and customer service.
- Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Notified management of customer or employee accidents.
Education
High School Diploma -
Alvirne High School
Hudson, NH06-2024
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Product knowledge
- Customer complaint resolution
- Customer relationship management (CRM)
Timeline
Customer Service Associate
Walgreens Pharmacy
01.2024 - Current
Pressure Washer
Self Employed Services
04.2023 - 08.2023
Dairy Clerk
Market Basket Supermarkets
07.2022 - 10.2022
High School Diploma -
Alvirne High School
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