Brandon Lemons
Mount Vernon,USA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
16
16
years of professional experience
Work History
Cashier
Stop & Shop Supermarket
01.2023 - 06.2025
- Provided exceptional customer service by addressing inquiries and resolving issues to enhance the shopping experience.
- Trained new cashiers on company policies, procedures, and customer service best practices.
- Maintained an organized and clean checkout area, contributing to a positive store environment.
- Utilized cash handling procedures to manage cash drawers effectively, minimizing discrepancies.
- Engaged with customers to promote loyalty programs and upsell products, contributing to store sales goals.
Customer Service Representative
Duane Reade
04.2016 - 09.2022
- Processed customer transactions efficiently at checkout stations.
- Managed cash register operations, accurately processing transactions and handling cash with a high level of integrity.
- Ensured product availability and organization by restocking shelves and maintaining cleanliness in the checkout area.
- Addressed customer inquiries and resolved issues promptly, enhancing customer satisfaction and loyalty.
Crew Member
Wendy's
06.2010 - 09.2015
- Collaborated with team members to ensure timely food preparation and delivery, contributing to a 15% increase in customer satisfaction scores.
- Maintained cleanliness and organization of the dining area to enhance the customer experience.
- Followed food safety regulations and maintained hygiene standards to ensure compliance with health codes.
Summer Worker
Francis Scott Key Junior High School 117
07.2009 - 08.2009
- Assisted in daily operations, contributing to a positive work environment and efficient processes.
- Developed strong teamwork skills by collaborating with colleagues on various projects.
- Supported inventory management tasks, ensuring accurate stock levels and timely replenishment.
- Demonstrated adaptability by taking on diverse responsibilities as needed.
Education
High School Diploma -
Norman Thomas High School
New York, New YorkSkills
- Customer service
- Transaction processing
- Team training
- Adaptability
- Cash handling
- Customer relationship management
- Time management
- Professionalism and courtesy
- Customer relations
- Cash register operation
- Dependability and reliability
Timeline
Cashier
Stop & Shop Supermarket
01.2023 - 06.2025
Customer Service Representative
Duane Reade
04.2016 - 09.2022
Crew Member
Wendy's
06.2010 - 09.2015
Summer Worker
Francis Scott Key Junior High School 117
07.2009 - 08.2009
High School Diploma -
Norman Thomas High School