Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brandon Little

Columbus,OH

Summary

Sales Associate with a strong commitment to exceptional customer service and sales maximization. Proven ability to support team objectives and foster customer relationships. Consistently exceeds performance standards and sales targets through persuasive communication and a friendly demeanor.

Overview

8
8
years of professional experience

Work History

Sales Associate

Appliance Factory & Mattress Kingdom
Columbus, OH
03.2025 - Current
  • Greeted customers and delivered exceptional service to enhance overall experience.
  • Assisted customers in product selection and inquiries, providing tailored recommendations.
  • Maintained organized merchandise displays to optimize visual appeal on sales floor.
  • Processed transactions efficiently using point-of-sale systems to minimize wait times.
  • Collaborated with team members to develop effective sales strategies and promotions.
  • Participated in team meetings to discuss performance metrics and customer feedback.
  • Answered customer questions, offering product advice to facilitate informed purchases.

Telephone Sales Representative

Smart Financial
Columbus , OH
06.2024 - 01.2025
  • Engaged customers via inbound and outbound calls to promote services effectively.
  • Utilized CRM software to track leads and manage follow-up activities efficiently.
  • Processed customer orders, upsells, and cross-sells during phone interactions.
  • Followed company policies to ensure compliance in handling customer information.
  • Explained product features, pricing, and benefits according to established scripts.
  • Inquired about customer needs to tailor service offerings accordingly.
  • Persuaded customers by demonstrating alignment of products with their requirements.

Sales Support Manager

Move Easy
Columbus, OH
02.2022 - 11.2023
  • Demonstrated security products and systems to prospective clients, enhancing sales opportunities.
  • Developed customized security proposals aligned with client specifications and needs.
  • Collaborated with installation teams to ensure effective setup of security systems.
  • Maintained current knowledge of industry trends and competitor offerings for informed decision-making.
  • Built strong client relationships to increase satisfaction and foster loyalty.
  • Managed customer inquiries via phone, email, and chat platforms for efficient support.
  • Coordinated sales order processing while maintaining accurate records in CRM systems.
  • Assisted in preparing sales presentations and product demonstrations for prospective clients.

Medical Courier

24/7 Xpress
Columbus, Ohio
11.2019 - 07.2022
  • Delivered medical supplies to healthcare facilities with precision and timeliness.
  • Ensured compliance with safety and handling protocols for sensitive materials.
  • Maintained accurate records of deliveries and pickups for effective tracking.
  • Communicated with clients to confirm delivery schedules and specific requirements.

Collections Agent

Alliance Data Systems Corp
Columbus, Ohio
10.2017 - 09.2019
  • Managed inbound calls to resolve customer inquiries and concerns.
  • Assisted customers with payment arrangements and account updates.
  • Utilized proprietary software to track account statuses and interactions.
  • Maintained accurate records of customer communications and agreements.
  • Collaborated with team members to improve collection strategies.
  • Followed company protocols for handling sensitive financial information.
  • Communicated effectively with customers to address payment issues.

Education

Some College (No Degree) - Journalism And Mass Communication

Kent State University
Kent, OH

Skills

  • Customer service and support
  • Sales techniques and strategies
  • Product knowledge and expertise
  • Point-of-sale operations
  • CRM software proficiency
  • Lead generation and tracking
  • Sales order processing
  • Customer relationship management
  • Data analysis and reporting
  • Team collaboration and synergy
  • Persuasive communication skills
  • Business development initiatives
  • Cross-selling and upselling strategies
  • Effective problem solving

References

References available upon request.

Timeline

Sales Associate

Appliance Factory & Mattress Kingdom
03.2025 - Current

Telephone Sales Representative

Smart Financial
06.2024 - 01.2025

Sales Support Manager

Move Easy
02.2022 - 11.2023

Medical Courier

24/7 Xpress
11.2019 - 07.2022

Collections Agent

Alliance Data Systems Corp
10.2017 - 09.2019

Some College (No Degree) - Journalism And Mass Communication

Kent State University

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