Jasalynn K. Gantt
Summary
Results-driven professional with over 16 years of experience spanning store management, recruiting, transcription, capillary blood collection, and phlebotomy. Recognized for strong leadership, operational excellence, and the ability to drive organizational goals in fast-paced environments. Adept at cross-functional collaboration, conflict resolution, and delivering strategic solutions. A proven influencer who thrives on challenges and consistently turns vision into actionable, value-driven outcomes.
Overview
8
8
years of professional experience
Work History
Audit Coordinator, Associate
Byram Healthcare
Downers Grove, IL
03.2024 - 09.2024
- Coordinated internal audit tasks, enhancing operational accuracy and compliance.
- Ensured adherence to healthcare regulations, reducing exposure to fines and penalties.
- Analyzed operational workflows to identify efficiency improvements.
- Conducted risk assessments and internal audits, minimizing financial discrepancies.
- Prepared documentation and supported communication during external audits.
- Collaborated across departments to implement effective audit strategies.
Recruiter II
Rent A Center
Plano, TX
08.2021 - 08.2023
- Managed recruiting efforts for 680+ locations across 8 U.S. regions and Puerto Rico.
- Averaged 25% more filled requisitions weekly, overseeing 180–200 open positions daily.
- Led staffing initiatives for new store openings and key positions.
- Optimized recruiting processes using applicant tracking systems (ATS).
- Built partnerships with hiring agencies, job fairs, and advertising channels.
- Advised hiring managers on recruitment strategies and compliance requirements.
Sr. Telecom Coordinator
Rent A Center
Plano, TX
08.2017 - 09.2021
- Spearheaded system improvements to boost team productivity and efficiency.
- Cultivated vendor relationships, enhancing cost-effectiveness and service quality.
- Developed communication protocols to improve coordination between departments.
- Worked with Five9 communications system
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Escalation Specialist
Rent A Center
Addison, TX
08.2016 - 08.2017
- Resolved escalated customer issues, preserving satisfaction and loyalty.
- Delivered alternative solutions that improved retention and issue resolution.
- Followed up post-resolution to ensure long-term customer satisfaction.
- Collaborated with internal teams to refine customer service procedures.
Education
Medical Assistant
Platt College
Dallas, TX06.2013
High School Diploma - General Studies
R.L Turner High School
Carrollton, TX06.2008
Skills
- Inventory Management
- Customer Response/Relations
- Time Management
- Recruiting and Hiring
- Strategize Business Plans
- Applicant Tracking Systems
- Staff Management
- Workforce/Leadership Development
- Culture Development
- Multi-tasking and Organization
Timeline
Audit Coordinator, Associate
Byram Healthcare
03.2024 - 09.2024
Recruiter II
Rent A Center
08.2021 - 08.2023
Sr. Telecom Coordinator
Rent A Center
08.2017 - 09.2021
Escalation Specialist
Rent A Center
08.2016 - 08.2017
High School Diploma - General Studies
R.L Turner High School
Medical Assistant
Platt College