Brandon Martin
Davenport,FL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist /Notary Signing Agent
Genesis Signing Services
04.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records..
- Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.
- Improved workflow processes by implementing digital tools for scheduling appointments and storing signed documents securely online.
- Provided mobile notary services when necessary, offering convenience for clients unable to visit the office location.
Customer Service Associate
Lowe’s Home Improvement
09.2022 - 04.2024
- Conducted customer transactions using point-of-sale systems, ensuring accuracy and efficiency
- Assisted customers with product inquiries and location, providing knowledgeable and friendly assistance
- Collaborated with team members to streamline daily operations and enhance customer satisfaction
- Helped customers load purchased products into their vehicles, delivering excellent service till the end of their visit.
Team Member
Culver’s Restaurant
06.2021 - 09.2022
- Efficiently processed and fulfilled customer food orders with precision and speed
- Operated cash register and credit card machines to facilitate seamless transactions
- Provided detailed information to customers regarding food ingredients, freshness, and availability
- Maintained cleanliness and organization of counters and tables to uphold high standards.
- Skilled at working independently and collaboratively in a team environment.
Teacher
Butterfly Academy
08.2018 - 03.2020
- Facilitated group learning activities, ensuring equal participation and personalized attention as per recommendations
- Supervised groups of 5-15 children for six hours daily, fostering a positive and engaging learning environment
- Utilized a good sense of humor and creativity to entertain and engage students effectively.
Education
Bachelor of Science - Physical Therapy
Polk State College
Winter Haven, FLHigh School Diploma -
Ridge Community High School
Davenport, FL06.2021
Skills
- Customer Service Excellence
- Team Collaboration
- Cash Handling and Transactions
- Inventory Management
- Active Listening and Patience
- Time Management and Decision Making
- Attention to Detail and Accuracy
Time Management
Scheduling appointments
Currentlypursuing - Program
Ridge Technical College
Timeline
Receptionist /Notary Signing Agent
Genesis Signing Services
04.2024 - Current
Customer Service Associate
Lowe’s Home Improvement
09.2022 - 04.2024
Team Member
Culver’s Restaurant
06.2021 - 09.2022
Teacher
Butterfly Academy
08.2018 - 03.2020
Bachelor of Science - Physical Therapy
Polk State College
High School Diploma -
Ridge Community High School