Brandon Maxie
Isonville,KY
Summary
Dedicated professional with a proven track record at Save-A-Lot and McDonald's, excelling in customer service and cash handling. Expert in maintaining composure in high-pressure situations, enhancing customer loyalty through empathy and professionalism. Demonstrates exceptional time management and customer assistance skills, consistently exceeding service goals.
Overview
3
3
years of professional experience
Work History
Cashier
Save-A-Lot
08.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Met customer service goals and exceeded customer expectations.
Cashier
McDonald's Restaurant
10.2020 - 08.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Elliott County High School
Sandy Hook, KY05-2023
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Customer relations
- Professionalism and courtesy
Timeline
Cashier
Save-A-Lot
08.2022 - 09.2023
Cashier
McDonald's Restaurant
10.2020 - 08.2021
High School Diploma -
Elliott County High School
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