Brandon Miller
Novi,MI
Summary
Adept at enhancing patient satisfaction and streamlining care coordination at Henry Ford Hospital, I bring a strong foundation in HIPAA compliance and team collaboration. Leveraging multitasking proficiency and healthcare billing familiarity, I've also excelled in pest control, demonstrating a proactive approach to customer education, sales and pest management.
Overview
3
3
years of professional experience
Work History
Clinical Service Represantative
Henry Ford Hospital
09.2024 - Current
- Enhanced patient satisfaction by providing exceptional clinical service and addressing individual needs.
- Delivered high-quality customer service by promptly addressing inquiries from patients, families, and healthcare providers.
- Supported the coordination of multidisciplinary care teams to ensure comprehensive care for complex cases.
Pest Control Technician
Simply Pest Employer
05.2022 - 06.2023
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Pest Control Technician
Greenix Pest Control
05.2021 - 08.2022
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
Education
High School Diploma -
Novi High School
Novi 06-2016
Skills
- Multitasking proficiency
- HIPAA Compliance Understanding
- Team Collaboration Strength
- Appointment/Referall Scheduling Expertise
- Healthcare Billing Familiarity
Timeline
Clinical Service Represantative
Henry Ford Hospital
09.2024 - Current
Pest Control Technician
Simply Pest Employer
05.2022 - 06.2023
Pest Control Technician
Greenix Pest Control
05.2021 - 08.2022
High School Diploma -
Novi High School
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