Brandon Mitchell
Stafford,VA
Summary
Dynamic professional with a proven track record at Juicy Bucket, excelling in multitasking and exceptional customer service. Leveraged strong work ethic and excellent communication skills to enhance guest satisfaction and team collaboration. Skilled in cash handling and POS systems, achieving significant improvements in service efficiency and customer relations.
Overview
6
6
years of professional experience
Work History
Server
Juicy Bucket
2022.07 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sales Associate
Macy's
2018.11 - 2019.01
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Germanna Community College
Spotsylvania, VA 2024.02 - 2024.05
High School Diploma -
Independence Non-Traditional School
Manassas, VA05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Item promotion
- Warm and Friendly
- Multitasking
- Excellent Communication
- Teamwork and Collaboration
Timeline
Germanna Community College
2024.02 - 2024.05
Server
Juicy Bucket
2022.07 - Current
Sales Associate
Macy's
2018.11 - 2019.01
High School Diploma -
Independence Non-Traditional School
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