Brandon morrison
stanfield,Oregon
Summary
Dynamic and results-driven professional with experience as a Shift Lead at Pilot Flying J Travel Center. Proven expertise in cash handling and employee training, enhancing team performance and customer satisfaction. Adept at conflict resolution and maintaining food safety standards, ensuring a safe and enjoyable experience for all guests.
Overview
3
3
years of professional experience
Work History
Shift Lead
Pilot Flying J Travel Center
05.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sandwich Maker
U.S.A. Subs
03.2022 - 04.2023
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Greeted guests, promoted specials, and took orders.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
- Managed cash transactions efficiently while adhering to company policies for financial security measures.
Education
High School Diploma -
Echo High School
Echo, OR05-2024
Skills
- Customer service
- Employee training
- Cash handling
- Food safety practices
- Teamwork
- Guest service
- Conflict resolution
- Knowledge sharing
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Lead
Pilot Flying J Travel Center
05.2024 - Current
Sandwich Maker
U.S.A. Subs
03.2022 - 04.2023
High School Diploma -
Echo High School
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