To obtain a position that will utilize my strong organizational skill, knowledge & experience accumulated throughout my years. To improve the well-being of the company and make a difference on a day-to-day operation
Overview
9
9
years of professional experience
Work History
Passenger Service Agent
Swissport
Miami International Airport
01.2023 - 04.2026
Worked for various airlines (Bahamas Air & Air Europa)
Prepared/ managed over 500 flights
Managed passenger check-in processes, ensuring timely and efficient service delivery.
Trained new staff on standard operating procedures and customer service best practices.
Overnight Forklift Operator
FedEx Freight
Medley, FL
07.2020 - 08.2023
Loaded, unloaded, moved, stocked, and staged products and materials using various types of forklifts
Pull and prepare product for shipment ensuring the exact number and type of product is loaded.
Keep appropriate records and reports for inventory accuracy
Verify load accuracy, check the load count, stability, and product damage, report variances as necessary.
Warehouse Worker
Gate Gourmet
Miami International Airport
09.2017 - 03.2020
Operated warehouse equipment to efficiently handle inventory and ensure timely deliveries.
Maintained accurate stock levels through regular checks and system updates.
Assisted in training new team members on safety protocols and operational procedures.
Implemented process improvements that enhanced workflow efficiency within the warehouse.
Passenger Service Agent at Allentown, Bethlehem, Easton International AirportPassenger Service Agent at Allentown, Bethlehem, Easton International Airport