Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Certification
References
Timeline
Generic

Brandon Plambeck

North Pole,AK

Summary

Highly motivated Sales Manager and Instructor at TDT Dog Sports, with a strong passion for teaching and outstanding leadership skills. Experienced in comprehensive store management, social media, and training. Eager to apply my diverse skills in a challenging and dynamic environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Manager

TDT Dog Sports
North Pole, AK
05.2020 - Current
  • Resolved customer complaints regarding sales and service.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Attended trade shows for in-person engagement and network building.
  • Directed and coordinated products, services and sales activities.
  • Recruited, trained and supervised new employees.
  • Understood and followed oral and written directions.
  • Identified and developed new markets for products or services.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
  • Responded to customer emails and phone calls promptly, courteously, and professionally.
  • Maintained up-to-date knowledge of company products, services, policies, and procedures.
  • Investigated and resolved customer complaints pertaining to product quality and service delivery.
  • Managed the day-to-day store operations, including opening and closing procedures and the handling of cash.
  • Ensured timely resolution of customer grievances.

Education

High School Diploma -

North Pole High School
North Pole, AK
05-2021

Skills

  • Strategic Planning
  • Client Relationship Management
  • Staff Management
  • Exceptional Multi-Tasker
  • Verbal and Written Communication
  • Product Knowledge
  • Direct Sales
  • Excellent Communication Skills
  • Goal Setting
  • Customer Service Management
  • Retail Inventory Management
  • Customer Service
  • Customer Relations

Affiliations

  • Brazilian Jiu-Jitsu practitioner
  • Video Gamer
  • Dog Agility competitor
  • Wargaming hobbyist

Accomplishments

  • Completed 4 years of Air Force JROTC, excelling in various leadership positions and earning the ROTC leadership award from the Military Order of the Purple Heart

Certification

  • qualified Canine Good Citizenship instructor

References

References available upon request.

Timeline

Store Manager

TDT Dog Sports
05.2020 - Current

High School Diploma -

North Pole High School

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Brandon Plambeck