Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Robertson

Beckley,West Virginia

Summary

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 150 patients weekly. Organized and accurate in managing patient flow.

Overview

4
4
years of professional experience

Work History

Receptionist

Raleigh General Hospital
11.2020 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Prepared and processed patient referrals and transfer requests.

Direct Support Professional

Rescare
11.2019 - 11.2020
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Education

Certificate - Medical Assisting

Valley College - Beckley
Beckley, WV
12.2017

Skills

  • Telephone Skills
  • Critical Thinking
  • Medical Records Management
  • Records Maintenance
  • Medical Transcription
  • Call Transfers

Timeline

Receptionist

Raleigh General Hospital
11.2020 - Current

Direct Support Professional

Rescare
11.2019 - 11.2020

Certificate - Medical Assisting

Valley College - Beckley

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Brandon Robertson