Brandon Rodriguez
Wellford ,USA
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Property Claims Adjuster
Travelers
Greenville, SC
06.2025 - Current
- Evaluated property damage claims for accuracy and completeness.
- Communicated with policyholders to gather information on claims.
- Investigated property damage claims to determine coverage and eligibility
- Analyzed information gathered by investigations and reported findings and recommendations.
- Coordinated with contractors for property inspections and repairs.
- Developed detailed reports outlining claim findings and recommendations.
- Reviewed legal documents and contracts to assess coverage implications.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Analyzed facts of loss including photographs, diagrams and other evidence
- Assisted in fraud detection and prevention efforts by identifying suspicious claim activities.
- Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
- Ensured compliance with state regulations governing property damage insurance claims practices.
- Organized large volumes of paperwork associated with each claim file.
Asset Protection Team Leader
Target
Spartanburg, SC
09.2024 - 06.2025
- Apprehended shoplifters in accordance with guidelines.
- Investigated suspected internal theft, external theft, and vendor theft.
- Conducted store audits to identify problem areas or procedural deficiency.
- Monitored performance of employees to ensure compliance with company policies and procedures.
- Developed and implemented comprehensive asset protection strategies to reduce shrinkage and enhance customer service.
- Managed daily operations of the asset protection department including budgeting, scheduling.
- Provided guidance and support to store personnel regarding asset protection matters.
- Collaborated with law enforcement agencies during criminal investigations.
- Identified and reported safety concerns to maintain safe shopping and working environment.
- Identified and resolved security issues promptly, utilizing advanced problem-solving skills.
- Created detailed reports documenting all findings related to investigations or audit reviews.
- Utilized advanced problem-solving skills when dealing with challenging situations.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Analyzed financial data related to losses due to shoplifting, fraud, or other external factors.
- Performed regular audits of store operations to ensure compliance with company policies and procedures.
Police Officer
City of Greensboro
Greensboro, NC
01.2019 - 08.2024
- Patrolled assigned areas both on foot and in motor vehicles.
- Maintaining awareness and providing valuable community surveillance.
- Documented observations and actions by radioing information and completing reports.
- Observed and recorded details of criminal events according to departmental protocol.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Gathered evidence, interviewed victims and witnesses, and interrogated suspects to conduct thorough criminal investigations.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Wrote detailed arrest and accident reports.
Senior Certified Pharmacy Technician, Shift Lead, Assistant Store Manager Trainee
Walgreens
High Point, NC
08.2015 - 01.2019
- Filling prescriptions according to NC and federal laws.
- Promoting company sponsored programs: Red Nose Day, Senior Day, etc.
- Community Outreach coordinator for 2016 and 2017 flu shot clinics.
- Input weekly pharmacy schedules.
- Keeping accurate on hands of inventory; Monday expense order items and auto-vendor returns.
- Sending back expired and out of date medications.
- Trained designated hitters.
- Alleviate Third Party Rejections.
- Working with the mindset to champion our customers' rights to be happy and healthy.
- Incorporate behaviors daily at work: Care, Inspire, Win.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Resolved customer issues efficiently to build loyalty.
- Coordinated with management to learn and align the company's strategies and values.
- Assisted customers, answered questions and resolved problems for stellar customer service.
Education
High School Diploma - undefined
High Point Central High School
Skills
- Computer Proficiency
- Teamwork
- Time Management
- Communication
- Attention to detail
LANGUAGES
Spanish
Advanced
Timeline
Property Claims Adjuster
Travelers
06.2025 - Current
Asset Protection Team Leader
Target
09.2024 - 06.2025
Police Officer
City of Greensboro
01.2019 - 08.2024
Senior Certified Pharmacy Technician, Shift Lead, Assistant Store Manager Trainee
Walgreens
08.2015 - 01.2019
High School Diploma - undefined
High Point Central High School