Brandon Rupert
Anaheim,CA
Summary
Dynamic and results-driven professional with extensive experience in leadership and customer service at Home Depot. Proven track record in training and mentoring teams, enhancing operational efficiency, and implementing effective inventory management practices. Skilled in problem resolution and fostering a positive work environment, driving sales growth and employee engagement.
Overview
12
12
years of professional experience
Work History
Department Supervisor
Home Depot
Anaheim, CA
09.2021 - 10.2025
- Supervised daily store operations to ensure compliance with safety and operational standards.
- Trained and mentored team members to enhance customer service and improve sales performance.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Coordinated scheduling and task assignments to maximize staff efficiency during peak hours.
- Collaborated with upper management on strategic initiatives to drive sales growth and operational excellence.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
Teller
Wells Fargo
Anaheim, CA
05.2017 - 09.2021
- Processed customer transactions accurately and efficiently, ensuring high levels of service satisfaction.
- Managed cash drawer, balancing daily transactions while adhering to security protocols.
- Assisted customers with account inquiries, providing detailed information on products and services.
- Promoted bank products, enhancing customer engagement and supporting sales initiatives.
Store Manager
Nutrition Zone Usa
Yorba Linda, CA
01.2014 - 05.2017
- Fostered a positive work environment, encouraging teamwork and effective communication among staff.
- Led performance evaluations, providing constructive feedback to support employee development initiatives.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
Education
No Degree - Fire Science
Santa Ana College
Santa Ana, California, CANo Degree - Emergency Medical Technician
Santa Ana College
Santa Ana, California, CAHigh School Diploma -
Esperanza High School
Anaheim, CA06-2010
Skills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Time management
- Leadership skills
- Growth planning
- Training and mentoring
Timeline
Department Supervisor
Home Depot
09.2021 - 10.2025
Teller
Wells Fargo
05.2017 - 09.2021
Store Manager
Nutrition Zone Usa
01.2014 - 05.2017
No Degree - Fire Science
Santa Ana College
No Degree - Emergency Medical Technician
Santa Ana College
High School Diploma -
Esperanza High School