Brandon Schmitz
Wichita
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced high stress environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
Saltgrass Steakhouse, Landry's
Wichita
03.2024 - Current
- Delivered personalized customer service to elevate dining experiences.
- Handled multiple tables while ensuring accurate order management and customer satisfaction.
- Interacted with customers to understand their needs and recommend appropriate menu options.
- Collaborated with kitchen staff to ensure timely order delivery.
- Upselling & Suggestive Selling
- Objection Handling & Conflict Resolution
- Client Relationship Management
Upholsterer
Mikes custom upholstery
Wichita
07.2020 - Current
- Reupholstered furniture, enhancing aesthetic appeal and functionality for diverse clients.
- Operated sewing machines to create precise upholstery seams.
- Collaborated with clients to choose fabrics and design styles.
- Reaching out and speaking directly to buisness owners to sell jobs
- Established and nurtured relationships with clients, fostering loyalty and repeat business.
Education
East High School
Wichita, KSSkills
- Order management
- Upselling techniques
- Project management
- Teamwork
- Communication
- Working through high stress environments calmly and effectively
Timeline
Server
Saltgrass Steakhouse, Landry's
03.2024 - Current
Upholsterer
Mikes custom upholstery
07.2020 - Current
East High School