Brandon Sinclair
Barboursville
Summary
Results-driven retail professional with experience in operations, team leadership, and sales performance. Proven ability to optimize store processes, manage inventory, and lead teams to exceed sales goals. Committed to delivering exceptional customer experiences and fostering a high-energy, sales-focused team culture.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
HR Manager
Stationers, Inc.
Huntington
05.2020 - Current
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Developed and implemented HR policies for efficient employee management.
- Managed employee relations to resolve conflicts and improve workplace harmony.
- Encouraged open communications, promoting positive and pro-employee work environment.
Sales Manager
Harbor Freight Tools
01.2018 - 02.2020
- Managed store operations, including merchandising and visual displays for promotions.
- Inventory management / logistics
- Responsible for weekly store scheduling and labor management
- Led sales team to achieve monthly targets and improve customer satisfaction.
- Worked with associates to identify weaknesses in performance and create performance plans
- Handled customer conflicts and find acceptable solutions
Assistant Store Manager
Sears Holdings Corp., Kmart
Huntington
01.2014 - 01.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling
- Handled scheduling for store shifts to achieve adequate staffing.
- Provided education to associates on store programs
- Consistently worked to improve customer service
- Worked with associates to identify weaknesses in performance and create performance plans
- Monitored inventory levels and coordinated restocking processes regularly.
Data Specialist
Sears Holdings Corp., Kmart
Huntington
01.2011 - 01.2014
- Inventory management
- Data integrity
- Responsible for creating store advertisements
- Employed pricing strategies to meet corporate standards
Education
Associate of Applied Science - Business Administration And Management
Mount West Techinical and Community College
Huntington, Wv 09.2014 - 12.2017
Skills
Retail Operations Management
Inventory Control & Loss Prevention
Visual Merchandisin
Sales Performance
Team Leadership & Training
Scheduling & Labor Management
Customer Experience Excellence
POS Systems & Reporting
Conflict Resolution
References
Available upon request
Timeline
HR Manager
Stationers, Inc.
05.2020 - Current
Sales Manager
Harbor Freight Tools
01.2018 - 02.2020
Associate of Applied Science - Business Administration And Management
Mount West Techinical and Community College
09.2014 - 12.2017
Assistant Store Manager
Sears Holdings Corp., Kmart
01.2014 - 01.2018
Data Specialist
Sears Holdings Corp., Kmart
01.2011 - 01.2014