Brandon Spezzano
Manchester,CT
Summary
Dedicated team member with excellent communication, Problem Solving, Team Development and Self Development. Previous Experience Supervisor at Best Buy and still currently working at Best Buy. Always eager to learn, improve and help others. Flexible schedule, try my best to always be available.
Overview
4
4
years of professional experience
Work History
Team Advisor/LG VPL
Best Buy
07.2023 - Current
- Helping customers locate merchandise
- Operating registers and ringing up customers' purchases
- Promoting store offers and warranties to customers
- Answering customer questions on merchandise and assisting them with purchasing decisions when necessary
- Stocking and zoning shelves
- Merchandise ordering and replenishment
- Providing exceptional customer service
- Driving sales and adhering to goals and margins
- Promoting LG products
- Assisting and covering all areas and departments in the store.
Shift Lead
Best Buy
09.2022 - 06.2023
- Opening/closing store - key holder responsibilities
- Ensuring that employees are productive and on task in order to meet business and customer needs
- Providing leadership to the team in order to improve performance and assist team members in meeting their goals
- Maintaining a safe working environment by following safety procedures, policies, and regulations
- Handling all aspects of sales including payment transactions/providing overrides, returns, and any promos or discounts
- Providing customer service and dealing and resolving any customer issues
- Helping train new staff.
Team Advisor/Sony Expert VPL
Best Buy
10.2021 - 09.2022
- Helped customers locate merchandise
- Operated register and rang up customers
- Promoted store offers and warranties to customers
- Answered customer questions on merchandise and assisted them with purchasing decisions when necessary
- Stocked and zoned shelves
- Provided any customer service needed while maintaining store policies and standards
- Promoted Sony products while displaying knowledge of all products sold.
Front End Team Member
Walmart
01.2021 - 10.2021
- Opened registers at the start of the business day and managed front end throughout shift
- Assisted salaried members of management with the supervision of associates in assigned areas
- Provided and scheduled breaks for cashiers
- Provided needed overrides
- Closed tills at end of business day
- Provided needed register money drops and needed change
- Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues
- Dealt with claims in accordance with the company's policies, procedures, best practices, and regulations.
Cashier
Walmart
07.2020 - 01.2021
- Ringing merchandise at register and managed self checkout
- Processed payments, including credit cards, checks, gift cards, and coupons
- Covered customer service department
- Processed returns including refunds and store credit
- Zoned end caps and stocked merchandise
- Assisted asset protection in helping minimize shrink.
Education
High School -
Longwood High School
Middle Island, NY01.2021
Skills
- Customer service/Customer relations
- Team Building
- Adaptability
- Multitasking
- Time Management
- Willingness to learn and improve
- Coaching/Training
Timeline
Team Advisor/LG VPL
Best Buy
07.2023 - Current
Shift Lead
Best Buy
09.2022 - 06.2023
Team Advisor/Sony Expert VPL
Best Buy
10.2021 - 09.2022
Front End Team Member
Walmart
01.2021 - 10.2021
Cashier
Walmart
07.2020 - 01.2021
High School -
Longwood High School