Brandon Swope
Seattle,WA
Summary
Dynamic management experience with a distinguished understanding of the day-to-day operations within the janitorial supply industry. Works effectively and follows through on strategic initiatives while motivating diverse teams into operational excellence. Highly detail-orientated, with a proactive and diligent approach towards meeting deadlines and business goals. Hardworking and reliable with a strong dedication to overcome any obstacle.
Overview
11
11
years of professional experience
Work History
Regional Operations Manager
Waxie Sanitary Supply
Kent, Gresham, Spokane, & Anchorage, WA, OR, & AK
11.2021 - Current
- Developed and implemented policies and procedures to improve operational efficiency.
- Monitored performance metrics of regional operations teams, identified areas for improvement, and developed strategies to maximize productivity.
- Conducted regular meetings with staff members to discuss progress, challenges, and goals.
- Developed training programs designed to enhance employee knowledge of operational processes while improving employee engagement.
- Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
- Oversaw hiring process for new employees in order to ensure compliance with company standards.
Service Center Manager/Fleet Manager
Waxie Sanitary Supply
Aurora, Colorado
01.2019 - 11.2021
- Dispatched two repair techs and one installer for the Colorado region.
- Handled all billing, price adjusting, credits, rebilling, and quoting for all Service Center customer accounts.
- Ten consecutive months of profitability and productivity over 80% (never been done before in the department’s history before 2020.)
- Managed daily operations of the fleet department including staffing, scheduling, and performance management.
- Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Day Supervisor
Waxie Sanitary Supply
Aurora, Colorado
01.2015 - 01.2019
- Supervised day-to-day dock operations of all inbound and outbound freight.
- Assisted with deliveries and routing of daily orders.
- Managed inventory control and shortage documentation.
- Trained new hires and wrote employee performance evaluations.
Night Supervisor
Waxie Sanitary Supply
Aurora, Colorado
01.2013 - 01.2015
- Pulled orders by route, for a total of 10 routes per night.
- Palletized orders according to stops, up to 20 stops per route.
- Managed back orders as well as making sure orders were delivered complete.
- Printed route summaries & invoices for daily deliveries.
- Promoted to night lead upon 90-day review.
Education
EMT & CNA Certification -
Red Rocks Community College
Denver, CO01.2012
Skills
- Transportation Management
- Warehouse Management
- Staff Supervision
- Staffing oversight
- Key Performance Indicators
- Inventory Monitoring
- Expense Tracking
- Outstanding communication skills
Timeline
Regional Operations Manager
Waxie Sanitary Supply
11.2021 - Current
Service Center Manager/Fleet Manager
Waxie Sanitary Supply
01.2019 - 11.2021
Day Supervisor
Waxie Sanitary Supply
01.2015 - 01.2019
Night Supervisor
Waxie Sanitary Supply
01.2013 - 01.2015
EMT & CNA Certification -
Red Rocks Community College
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