Brandon Vernier
Aledo,TX
Summary
Resourceful Success Representative Coordinating Sales | Client Services | Ambassador Relationship Management Resourceful, dependable, and creative customer service professional. I currently specialize in customer service in auto finance. I have the ability to develop quality relationships and to protect client information. Expertise in client services, account management, coordinating sales, communicative skills, and relationship-building.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Stellantis Financial Services
Dallas, TX
03.2023 - Current
- Responsible for customer conflicts and setting up payment plans while ensuring quality customer service.
3PL Coordinator
Ashley Distribution Center
Mesquite, TX
05.2022 - 03.2023
- Responsible for delivery routes and transportation procedures while ensuring quality service.
- Achieved the most sales as a backhaul coordinator worth 1 million +.
Diesel Technician
Montco Oilfield Solutions
Midland, TX
11.2018 - 11.2019
- In control over repairing equipment in the oil fields
- Responsible for troubleshooting and fixing diesel motors on generators.
Intern
Horizon Mud Co Inc
Midland, TX
05.2014 - 08.2014
- Had the privilege of working with MUD engineers and was able to learn the drilling process.
Education
Bachelor of Science - Kinesiology
Tarleton State University
Stephenville, TX12-2023
Skills
- Data Collection
- Paperwork Processing
- Report Generation
- Data Entry
- Call Management
- Account Updating
- Complaint Resolution
- Multi-Task Management
- Microsoft Outlook
- Office Equipment Proficiency
- Coordination
- Problem Resolution
- Call Center Operations
- Quality Control
- Reading Comprehension
- Microsoft Excel
- Microsoft Office Expertise
- Customer Service
- Computer Proficiency
- Critical Thinking
- Positive and Professional
- Staff Training
Language Competencies
English: native language
Awards
Dean's List - Tarleton State University, 12/2020, 05/2022, 05/2023
President's List - Tarleton State University, 12/2023
References
- Luke Lawrence, Alaska Wells Manager, Conoco Phillips, (907) 265-6306
- Doug Shanks, Co-Worker, Milestone South Midland Facility, (432) 301-2001
- Ruben Salas, General Manager, Trinity Metro, (817) 454-9603
- Brett Packer, Intervention Superintendent, Conoco Phillips, (907) 691-8808
- Cade Lawrence, Coil/Tubing Hands, Lil Red, (907) 717-6542
Timeline
Customer Service Representative
Stellantis Financial Services
03.2023 - Current
3PL Coordinator
Ashley Distribution Center
05.2022 - 03.2023
Diesel Technician
Montco Oilfield Solutions
11.2018 - 11.2019
Intern
Horizon Mud Co Inc
05.2014 - 08.2014
Bachelor of Science - Kinesiology
Tarleton State University
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