Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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BRANDON WELBOURNE

Valparaiso,US

Summary

Multi-faceted Regional Sales Manager promoting excellent record of meeting company-defined quotas through exceptional sales strategy. Mentors employees to develop top-performing team members. 14-year progressive career background combined with dedication to corporate growth and development.

Overview

14
14
years of professional experience

Work History

Regional Sales Manager

American Mattress
03.2023 - Current
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
  • Developed a successful sales team of 30+ through rigorous coaching, performance management, and ongoing training.
  • Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Developed a training manuel in its entirety including sales and product training

Senior Store Manager

Mattress Firm
04.2015 - 03.2023
  • Drive individual and team key performance indicators
  • Had a YOY increase of 48.4% in 2021 and an increase of 9.8% in 2022
  • Train and coach a team of 6+ in sales, product knowledge, and operating activities, providing constructive feedback; annual performance reviews, and Individual Development Plans
  • Create store staff schedule to drive store goals and store profitability
  • Lead store visits with District Manager identifying areas of success and opportunity
  • Maintain customer relationships during and post-purchase (resolving issues, delivery reminders, follow-up calls)
  • Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
  • Assist in multi-store staffing, interviewing, and hiring qualified candidates
  • Partner with marketing to plan, implement and monitor the assigned store's social media strategy to positively impact brand awareness and increase sales.

Store Manager

AT&T Authorized Retailer
07.2010 - 04.2015
  • Provide extraordinary customer service by being compassionate towards and understanding personal or business needs
  • Consistently in the top 10% of the district for units, add-ons, and reviews
  • Hire, schedule, and supervise Wireless Sales Associates
  • Providing ongoing sales training and support for the team to exceed sales, retention, quality, and service objectives
  • Engaging in sales strategy development to ensure our products and services are effectively showcased throughout the store
  • Developing and implementing sales tools and initiatives
  • Maintaining the performance of the store by running retail inventory compliance
  • Engaging in business operations including budgeting, forecasting, analyzing, and providing sales reports.

Education

Communications

Purdue University
West Lafayette, IN

Skills

  • Scheduling
  • Excell, PowerPoint, Word
  • Team Leadership
  • Customer Service
  • Conflict Resolution
  • Sales Leadership
  • Market Share Growth
  • Sales Initiatives and Techniques
  • Negotiation and Persuasion
  • Forecasting and Reporting
  • Inventory management
  • Coaching and mentoring

Accomplishments

  • 2014 Q3 Store Manager MVP
  • 2019 Lead Area Manager of the Year
  • 4x 100k Sales Award Winner for Mattress Firm
  • 2023 Q2 #1 Assistant Manager for topline sales

Timeline

Regional Sales Manager

American Mattress
03.2023 - Current

Senior Store Manager

Mattress Firm
04.2015 - 03.2023

Store Manager

AT&T Authorized Retailer
07.2010 - 04.2015

Communications

Purdue University

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BRANDON WELBOURNE