Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brandon Whitson

Ames

Summary

Proven leader with a track record of enhancing team efficiency and productivity at Hy-Vee. Excelled in customer service and problem-solving, significantly improving customer satisfaction. Demonstrated expertise in leadership and time management, ensuring project completion within tight deadlines. Skilled in fostering team collaboration and maintaining high work ethic standards across diverse roles.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier

Menards
11.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Framer

Francois Construction
11.2022 - 11.2023
  • Maintained a clean work environment by organizing materials and removing debris at the end of each day.
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
  • Enhanced overall project efficiency by accurately measuring and cutting materials for framing projects.
  • Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
  • Assisted in the completion of complex framing projects by providing timely support to fellow team members.

Department Supervisor

Hy-Vee
06.2018 - 10.2022
  • Trained new employees on overall company and department-specific policies and procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw daily operational performance of Aisles Online Pick-up team.
  • Contributed to the development of departmental policies and procedures that increased effectiveness and efficiency across various functions.

Education

Associate of Science - Fire Science

Kirkwood Community College
Cedar Rapids, IA
12-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Problem-solving
  • Time management
  • Leadership skills

Certification

  • Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).

Timeline

Cashier

Menards
11.2024 - Current

Framer

Francois Construction
11.2022 - 11.2023

Department Supervisor

Hy-Vee
06.2018 - 10.2022

Associate of Science - Fire Science

Kirkwood Community College

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Brandon Whitson