Brandon Young
Cary,NC
Summary
Highly motivated Community Manager eager to embrace new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills, I excel at working effectively and quickly mastering new skills. I am committed to satisfying residents, building loyalty, and driving retention consistently. My effective judgment enables me to balance resident, owner, and company objectives efficiently.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Community Manager
Hawthorne Residential Partners
Raleigh
05.2024 - Current
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Developed and implemented strategies to increase community engagement.
- Performed regular maintenance of all social media accounts.
- Assisted with developing marketing plans for campaigns and promotions.
- Prepared detailed budgets and financial reports for properties.
- Managed and oversaw operations, maintenance and administration of properties.
Assistant Community Manager-Hawthorne at the Parkway
Hawthorne Residential Partners
Cary, NC
05.2022 - 05.2024
- Oversee delinquency and lease renewals.
- Create renewal proposals to send to RM.
- Complete monthly and weekly reporting: variance report, weekly report and petty cash.
- Process invoices for vendors and Deposit Accounting for move-outs.
- All leasing consultant duties: tours, Knock (CRM), market survey, social media, event planning, file audits, sparkle and mini-model vacant homes.
- Review budget to make sure we are in alignment for period/quarter for overall performance goals.
- Collecting bids for CapEx projects to improve asset.
- Completing CapEx projects for current fiscal year.
Assistant Property Manager
Weinstein Properties
Cary, NC
03.2021 - 05.2022
- Oversee all leasing operations (Monitor in CRM and Yardi)
- Scheduling turn process with Vendors accordingly through Work-board
- Front line for resident services- work orders, lease negotiations, pricing reports
- Inventory: P&L reports and expenses and plan and budget capital projects on property.
Youth Site Coordinator
YMCA of the Triangle
Cary, NC
12.2017 - 05.2021
- Assists with implementation of the program and activities.
- Provides weekly lesson plans to the Director.
- Provides on-site supervision of the programs.
- Leads and participates in games and activities.
- Maintains adequate rosters for program and makes periodic reports.
- Assists in recruiting, orientating, and enrolling children to the program.
- Confers with parents regarding facility activities, policies, and enrollment procedures.
- Confers with staff regarding child's behavioral or learning problems, and recommends methods of modifying inappropriate behavior and encouraging learning experiences.
- Confers with school officials with attendance related issues regarding program participants.
- Enforces safety standards and follows emergency procedures.
Assistant Manager FOH
Outback Steakhouse
Cary, NC
01.2018 - 03.2021
- Perform table checks.
- Handling routine customer problems (re-cooks, comps, TOGO call backs).
- Assist with Training and on-boarding (classroom for new hires).
- Responsible for all FOH scheduling.
- Inventory control for Beer, Liquor, Wine.
- Responsible for all supply orders for FOH operations.
- Accurately collecting, tracking, recording and distributing tip outs and completing all end of shift paperwork.
- Participate in special events, marketing, and financial control activities.
Customer Service Manager
Harris Teeter
Cary, NC
12.2013 - 12.2017
- Responsible for assisting Store Manager with the overall direction coordination and evaluation of the department.
- Perform floor monitor duties, interviewing and training associates; planning, assigning, and directing work.
- Assist in appraising performance; rewarding associates.
- Have ability to address complaints and resolve problems.
Regional Front End Lead & Trainer
Food Lion
Durham/Cary Region, NC
09.2009 - 12.2013
- Responsible for achieving and maintaining extraordinary customer service by managing customer service in all departments to build sales and achieve business goals.
- Assist other store management to ensure Food Lion customer service standards are being met and operating the total store in compliance with policies and standards.
- Have a complete understanding of scheduling, sales, projections, wage percent’, interviewing, hiring, store expenses, training and all Customer Service and Front End operations.
- Provides recognition of accomplishments and offers constructive counseling throughout region.
- Manages Front End Productivity and shrink across region.
- Serve as region resource for technical training.
- Train current/future associates and managers to follow standard practices, company policies, and procedures.
Education
Apex High School
06.2010
Wake Technical Community College
Skills
- Expertise in Yardi
- Payment Processing
- Meticulous and detail-oriented
- Strong interpersonal skills
- Event Planning
- Financial budgeting and reporting
- Daily Operations Management
- Team Training
- Leasing and sales
- Resident relations
- Conflict handling
- Community Engagement
- Staff Management
Certification
- CPR/First Aid
- Life Guard-V6 Certification
- NC Real Estate License
Advisor
YMCA Leaders Club
Volunteer Experience
- Children’s Miracle Network
- Rex Healthcare Open Classic
- Helping Hand Mission
Timeline
Community Manager
Hawthorne Residential Partners
05.2024 - Current
Assistant Community Manager-Hawthorne at the Parkway
Hawthorne Residential Partners
05.2022 - 05.2024
Assistant Property Manager
Weinstein Properties
03.2021 - 05.2022
Assistant Manager FOH
Outback Steakhouse
01.2018 - 03.2021
Youth Site Coordinator
YMCA of the Triangle
12.2017 - 05.2021
Customer Service Manager
Harris Teeter
12.2013 - 12.2017
Regional Front End Lead & Trainer
Food Lion
09.2009 - 12.2013
Apex High School
Wake Technical Community College