Brandy Benoit
Newport,NH
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Burger King. Proven ability to enhance customer satisfaction through effective complaint resolution and strong team collaboration. Recognized for maintaining a clean and organized environment while fostering positive relationships, ensuring operational excellence and reliability.
Overview
25
25
years of professional experience
Work History
Cashier
Shop Express
12.2013 - 07.2025
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Book Keeper (Assistant Manager)
T-Bird (Chesire Oil)
07.2005 - 02.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Assistant Manager
Sandri Sunoco
06.2000 - 07.2002
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Burger King
07.2002 - 02.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
Accounting And Business Management
Newport Middle High School
Newport, NH06.1999
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- POS system operations
- Staff training
- ID verification
- Attention to detail
Timeline
Cashier
Shop Express
12.2013 - 07.2025
Book Keeper (Assistant Manager)
T-Bird (Chesire Oil)
07.2005 - 02.2008
Assistant Manager
Burger King
07.2002 - 02.2006
Assistant Manager
Sandri Sunoco
06.2000 - 07.2002
Accounting And Business Management
Newport Middle High School
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