Brandy Carroll
Mebane,United States
Summary
Customer-oriented parts manager w
Highly-motivated employee willing to learn new job skills . Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed to improving customer satisfaction and driving positive outcomes.
Diligent professional offering food handling experience and focus on quality service. Skilled in managing ingredient preparation and kitchen organization. Dedicated to providing exceptional, consistent service to customers.
Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.
Enthusiastic food service worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols.
Overview
12
12
years of professional experience
Work History
Parts Manager
Versalift Southeast
Graham, NC
02.2021 - 12.2024
- Coordinated with service and production department to ensure availability of necessary parts for repairs.
- Received, examined and reshelved returned parts.
- Read and interpreted drawings and assessed parts customer may need.
- Helped the customers from start to finish which included answering phones, finding out the parts they needed, ordering the parts or shipping them out if they were in stock, receiving in and completing their invoices, getting payments and sending receipts as well.
- Worked with customers that needed hydraulic hoses made or fittings for the hoses
- Ordering supplies for the office
- Made sure production had the parts they needed to complete jobs
- Scheduled freight shipments/pick ups
- Developed and implemented parts department policies and procedures to improve efficiency.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with other departments to ensure timely deliveries.
- Prepared documents for ordering parts, supplies, and equipment.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Oversaw inventory management, ensuring optimal stock levels for efficient operations.
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Delegated work to staff, setting priorities and goals.
- Maintained records of all orders placed, received, and shipped.
- Resolved customer inquiries related to part availability or quality issues.
- Trained new staff members on proper parts handling techniques.
Food Service Worker
Alamance Burlington School System
Burlington , NC
03.2013 - 02.2021
- Utilized point-of-sale systems for taking orders from customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured that all foods were prepared according to health department regulations.
- Served meals to students/customers in a friendly and courteous manner.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Followed recipes and customer requests to prepare meals.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Assisted with unloading deliveries from suppliers into storage areas.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Properly stored all leftover food items after each shift.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Packaged and bagged cooked food and prepared items.
- Set up, restocked and cleaned dining areas.
- Operated cash register to process cash, check, and credit card transactions.
- Maintained professional demeanor during interactions with customers and co-workers.
- Prepared workstations with ingredients and tools to increase efficiency.
- Refilled condiments, napkins and server workstations.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored temperatures of prepared food and cold-storage areas.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Ensured all dishes were presented attractively before serving to customers.
- Rotated inventory to reduce waste and optimize freshness.
- Performed variety of duties related to food service.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Monitored food temperatures to ensure safety and quality standards were met.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Followed established cash handling procedures when collecting payment from customers.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Made meals in accordance with company standards and requirements.
Education
Associate of Arts - Cosmetology
Alamance Community College
Graham, NC06-2005
High School Diploma -
Eastern Alamance High School
Mebane, NC06-2001
Skills
- Stock management
- Demand forecasting
- POS systems operations
- Customer service
- Ordering parts
- Inventory management
- Improving customer satisfaction
- Invoice processing
- Vendor relations
- Stock control
- Purchasing oversight
- Reviewing deliveries
- Inventory restocking
- Returns processing
- Coordinating paperwork
- Food assembly
- Surface sanitation
- Equipment sanitation
- Measuring ingredients
- Hot table management
- Proper food temperatures
- Food service support
- Sanitation procedures
- Recipe execution
- Food handling safety
- Ingredient preparation
- Food storage
- Safe food handling
Timeline
Parts Manager
Versalift Southeast
02.2021 - 12.2024
Food Service Worker
Alamance Burlington School System
03.2013 - 02.2021
Associate of Arts - Cosmetology
Alamance Community College
High School Diploma -
Eastern Alamance High School