BRANDY CLOSNER

• Provided operational support to maintenance and construction teams within a liquefied natural gas

processing facility.

• Assisted skilled trades (pipefitters, welders, and technicians) with installation, maintenance, and repair

of piping systems, valves, and industrial equipment.

• Transported, staged, and organized tools, materials, and equipment to ensure efficient workflow across

job sites.

• Maintained a clean, organized, and hazard-free work environment in compliance with plant and OSHA

safety standards.

• Followed strict safety protocols and consistently utilized required personal protective equipment (PPE)

while working around heavy machinery and high-pressure systems.

• Supported routine inspections and identified potential safety hazards or equipment issues, promptly

reporting findings to supervisors.

• Demonstrated reliability and strong teamwork in a fast-paced industrial environment while meeting

project deadlines and operational goals.

• Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
• Processed patient appointments using electronic scheduling systems to enhance operational efficiency.
• Assisted in training new representatives on call handling procedures and system navigation.
• Collaborated with team members to streamline communication processes, improving overall response times.

• Demonstrated dedication and work ethic through consistent attendance and top-level performance.
• Cleaned common areas following established schedules and prescribed methods.
• Monitored expiration dates of products and removed outdated items from shelves.
• Completed day-to-day duties accurately and efficiently.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.