Brandy Cruickshank
Denver,CO
Summary
Professional with a comprehensive background in dispatching and logistics management. Known for exceptional customer relationship management and adept at handling service disruptions. Committed to ensuring safety and efficiency in all operations.
Overview
16
16
years of professional experience
Work History
Dispatcher
Mr Bults, Inc
Commerce City, Colorado
07.2022 - Current
- Managed employee and driver scheduling, timekeeping, attendance, and route assignments.
- Ensured safety protocols and DOT regulations, HOS requirements, and safety practices, at all times
- Communicated driver-reported truck issues to maintenance for follow-up.
- Responded to customer concerns and service requests courteously and promptly.
- Supported new driver onboarding, evaluations, and pre-employment orientation.
- Handle service disruptions, breakdown reports, and on-the-spot schedule adjustments.
- Dispatching and time tracking systems.
- Used QV, Pak Energy and Samsara software.
- Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
- Reported delays, accidents or other traffic and transportation situations.
Site Manager
COVIDcheck
Thornton, Colorado
01.2019 - 07.2022
- Monitored worksite personnel to maintain high levels of quality and performance.
- Directed site activities to drive smooth operations and achieve quality assurance metrics.
- Performed daily quality control checks to ensure accuracy of laboratory equipment used for testing purposes.
- Ensured compliance with local, state, and federal regulations related to COVID-19 testing sites.
- Scheduled appointments for patients seeking COVID-19 testing services.
- Implemented safety measures such as social distancing guidelines, mask wearing requirements, hand sanitization stations, within work environment per CDC guidelines .
- Provided guidance on best practices for specimen collection and handling during pandemic conditions while ensuring patient privacy was maintained at all times.
- Trained new staff on proper specimen collection techniques and safety protocols.
CEO
C & F Logistics, Inc
Wheat Ridge, Colorado
05.2010 - 08.2018
- Coordinated shipment schedules with carriers to ensure timely deliveries.
- Negotiated freight rates with transportation providers to optimize costs.
- Managed customer accounts and maintained strong client relationships.
- Utilized logistics software to track shipments and monitor progress.
- Resolved issues related to delays and shipment discrepancies effectively.
- Managed client relationships to ensure satisfaction and retention.
Education
High School Diploma -
Thornton High School
Thornton05-1999
Skills
- Employee scheduling
- DOT regulations
- Route planning
- Logistics software
- Safety compliance
- Customer relationship management
- Employee training
- Problem solving
- Time management
- Performance monitoring
- Shipment tracking
- Verifying coverage
- Adjusting routes
- Critical thinker
- Dispatching procedures
- Database updates
- Data entry
- Reliable
References
References available upon request.
Timeline
Dispatcher
Mr Bults, Inc
07.2022 - Current
Site Manager
COVIDcheck
01.2019 - 07.2022
CEO
C & F Logistics, Inc
05.2010 - 08.2018
High School Diploma -
Thornton High School