Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Dixon

Woodbine,GA

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Insurance Agent

Kevin Lang State Farm
2013.11 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.

Restaurant Manager

Sonny's BBQ
2010.04 - 2013.11
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations, and procedures.

Guest Relations

White Oak Plantation
2006.05 - 2010.04
  • Handled customer complaints to satisfy and retain guests.
  • Created welcoming and comfortable environment for guests.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Responded to guest inquiries to maximize guest satisfaction.

Education

High School Diploma -

Altamaha Technical College
Kingsland, GA

Skills

  • Client Relations
  • Customer Follow-Up
  • Account Management
  • Customer Service

Timeline

Insurance Agent

Kevin Lang State Farm
2013.11 - Current

Restaurant Manager

Sonny's BBQ
2010.04 - 2013.11

Guest Relations

White Oak Plantation
2006.05 - 2010.04

High School Diploma -

Altamaha Technical College
Brandy Dixon