Brandy Good
Seffner,FL
Summary
Dynamic District Manager with extensive experience in operations management and customer service. Skilled in implementing training programs and analyzing sales data to boost revenue, while fostering a productive and engaged workforce.
Overview
18
18
years of professional experience
Work History
District Manager
Andy's Frozen Custard
Brandon, FL
03.2021 - 02.2026
- Oversaw daily operations across multiple locations, ensuring compliance with company standards and procedures.
- Implemented training programs for staff to enhance customer service and operational efficiency.
- Analyzed sales data to identify trends, driving strategic initiatives to boost revenue growth.
- Coordinated inventory management processes, optimizing stock levels and reducing waste across stores.
- Developed schedules for workforce optimization, ensuring adequate coverage during peak hours.
- Conducted performance evaluations, providing feedback and mentorship to enhance team productivity.
Head Custodian
Hillsbrough County Schools
Seffner, FL
03.2015 - 03.2021
- Supervised daily cleaning operations to maintain high standards of facility cleanliness and safety.
- Trained and mentored custodial staff on best practices and equipment usage for efficient workflows.
- Developed schedules to optimize cleaning coverage across multiple school facilities, ensuring consistent service delivery.
- Implemented inventory management processes for cleaning supplies, reducing waste and controlling costs effectively.
Restaurant General Manager
Pizza Hut
Tampa, FL
08.2008 - 03.2015
- Oversaw daily operations, ensuring optimal service delivery and customer satisfaction.
- Managed staff recruitment, training, and performance evaluations to maintain high operational standards.
- Implemented cost control measures, resulting in improved profit margins and reduced waste.
- Developed marketing strategies that increased community engagement and brand visibility.
- Fostered a positive work environment through team-building initiatives and conflict resolution strategies.
Education
Associate of Science - Computer Networking
ITT Technical Institute
Tampa, FL03-2012
Skills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Sales management
- Operations management
- Customer relations
- Staff development
Timeline
District Manager
Andy's Frozen Custard
03.2021 - 02.2026
Head Custodian
Hillsbrough County Schools
03.2015 - 03.2021
Restaurant General Manager
Pizza Hut
08.2008 - 03.2015
Associate of Science - Computer Networking
ITT Technical Institute