Brandy Jacobs
Latta,SC
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level practical nursing position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Cashier
D & S Vape And Tobacco
11.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Pharmacy Technician
CVS Pharmacy
08.2022 - 10.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
CSR
Southern Financial
05.2019 - 05.2020
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Updated account information to maintain customer records.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
Pharmacy Technician
Walmart
08.2014 - 05.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Associate of Science - Practical Nursing
Florence Darlington Technical College
Florence, SC08.2024
High School Diploma -
Latta High School
Latta, SC05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Inventory Management
- Daily Reporting
- Honest and Dependable
- Problem-Solving
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - 10.2023
Cashier
D & S Vape And Tobacco
11.2020 - Current
CSR
Southern Financial
05.2019 - 05.2020
Pharmacy Technician
Walmart
08.2014 - 05.2019
Associate of Science - Practical Nursing
Florence Darlington Technical College
High School Diploma -
Latta High School
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