Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Caregiver
Modivcare- Panhandle Support Services
Parkersburg, WV
02.2026 - Current
Delivered compassionate support to clients in daily living activities, ensuring comfort and safety.
Facilitated client mobility and personal hygiene, ensuring dignity and independence.
Partnered with healthcare professionals to design customized care plans addressing individual patient needs.
Oversaw client health condition monitoring and communicated changes to medical staff for timely interventions.
Oversaw meticulous documentation of care provided to ensure adherence to regulatory standards and guidelines.
Facilitated client engagement in activities of daily living to enhance independence and overall quality of life.
Assisted in maintaining cleanliness of living space. Completed errands to support household needs. Managed laundry tasks and organized weekly grocery shopping.
Secretary
Towson Veterinary
Towson, MD
08.2021 - 09.2022
Efficiently managed file organization, spreadsheet creation, report faxing, and document scanning at the front desk.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Handled incoming phone calls, addressed inquiries, and transferred calls as required.
Responded to customer queries through email and phone with professionalism and courtesy.
Delivered professional customer service by welcoming visitors and effectively guiding them to the relevant personnel or offices.
Maintained accurate records by consistently updating customer information in databases.
Shift Leader
7-eleven
Edgemere, MD
12.2019 - 09.2021
Effectively upheld excellent customer service standards and demonstrated a positive outlook throughout working hours.
Performed cash drawer audits to verify accurate currency counts for shift changes.
Assigned duties to staff members, overseeing their progress and completion of tasks.
Trained new employees on company policies, operational procedures, and customer service standards.
Worked closely with leadership to define and monitor performance targets.
Consistently met production, quality, and cost goals by effectively planning and managing resources.
Education
High School Diploma -
Aberdeen High School
Aberdeen, MD
06.2012
Skills
Streamlined calendar management processes, enhancing organization and accessibility of appointments
Executed database management tasks, including data entry, maintenance, and optimization for improved performance and reliability
Achieved seamless inventory flow by implementing efficient restocking strategies Improved team productivity by maintaining consistent supply availability Contributed to operational success through proactive inventory management
Coordinated logistics and agendas for meetings, ensuring effective information exchange among stakeholders
Diagnosed and resolved equipment issues through methodical troubleshooting techniques, enhancing overall performance
Applied analytical thinking and sound judgment in decision-making processes to support strategic initiatives
Identified root causes of problems and implemented creative solutions to enhance efficiency
Analyzed and addressed issues promptly to ensure seamless workflow and service delivery