Brandy Keenan
NV
Summary
Focused and reliable Employee, bringing high enthusiasm. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
Higher Frequency Healing LLC
10.2019 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Oversaw business budget planning and administration, accounting functions, purchasing, and handled financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Activities Director
Mount Grant General Hospital
10.2022 - 03.2023
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Scheduled movies, entertainment, and other special events.
- Maintained master calendar and relevant records.
- Documented preferences and helped develop relevant activities.
- Engaged residents through events, small groups, and personal attention.
- Coordinated off-site activities and accompanied residents throughout excursions.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
CNA
Mount Grant General Hospital
09.2018 - 10.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Trusted Advisor
Allstate Insurance Agent: Michael Hass
05.2014 - 03.2018
- Called warm leads each week to expand client base
- Pursued continuing education and training programs to continue professional development
- Processed payments, corrections, endorsements and cancellations
- Developed life insurance insurance leads to meet monthly sales targets
- Followed up with potential clients regarding online information requests.
- Helped clients make informed decisions about financial future.
Independent Consultant
Passion Parties
06.2007 - 10.2016
- Maintained friendly and professional customer interactions
- Placed special merchandise orders for customers
- Received and processed cash and credit payments for purchases.
Casino Attendant and Bartender
The Heidelberg
02.2010 - 08.2014
- Handled currency exchanges for players, made change and cashed out their tickets.
- Managed payouts, counted tills, balanced books at the end of the shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Cashier
3GS STORE
06.2010 - 10.2013
- Assessed customer needs and responded to questions
- Unboxed new merchandise
- Rotated stock to maintain freshness
- Operated cash register with proficiency
- Provided professional and courteous service at all times
- Worked overtime shifts during busy periods
- Cleaned and straightened work area
- Bagged merchandise by following standard procedures.
Education
High School Diploma - General Studies
Capital High School
06.2000
Skills
- Strong organizational skills
- Active listening skills
- Problem solver
- Energetic work attitude
- Courteous demeanor
- Financial Reporting
- Adaptive team player
- Customer service expert
- Telephone skills
- Activities Director Certified
- First Aid Certified
- Small business operations
- Menu Memorization
Certification
- CNA - Certified Nurse Assistant
- Certified Activities Director, NCAAP -2022 to current
Timeline
Activities Director
Mount Grant General Hospital
10.2022 - 03.2023
Business Owner/Operator
Higher Frequency Healing LLC
10.2019 - Current
CNA
Mount Grant General Hospital
09.2018 - 10.2020
Trusted Advisor
Allstate Insurance Agent: Michael Hass
05.2014 - 03.2018
Cashier
3GS STORE
06.2010 - 10.2013
Casino Attendant and Bartender
The Heidelberg
02.2010 - 08.2014
Independent Consultant
Passion Parties
06.2007 - 10.2016
High School Diploma - General Studies
Capital High School
- CNA - Certified Nurse Assistant
- Certified Activities Director, NCAAP -2022 to current
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