Summary
Overview
Work History
Education
Skills
Timeline
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Brandy King

Madison,TN

Summary

With a proven track record at the State of Tennessee, I excel in processing complex applications and enhancing customer relations through meticulous attention to detail and outstanding communication skills. My analytical prowess and dependability have significantly improved operational efficiency, making me a pivotal asset to any team.

Overview

23
23
years of professional experience

Work History

Administrative Services Assistant 2

State of Tennessee
Nashville, TN
11.2021 - Current
  • Receive and process applications for the Fireworks program, including Annual Retailer, Manufacturer, Distributor, Wholesaler, Seasonal Retailer, Exhibitor, Operator, Display, and Continuing Education Courses and Providers.
  • Display applications are processed, verifying that all required information is received, and that the Codes Inspector has approved. Communicating with exhibitors to get missing and additional information. Verify each operator has the matching credentials on his/ her license.
  • Ensure each new operator has the information needed to take the exams applied for.
  • Run reports for: unassigned cash, open applications, and vendor exam results.
  • Respond to all emails and calls in a timely manner.

Lead Registered Dental Assistant

Zoo Crew Pediatric Dentistry
Hermitage, TN
09.2005 - 10.2020
  • Ordered dental supplies when needed, maintaining cost efficiency without sacrificing quality of care provided to patients.
  • Maintained accurate patient records and prepared treatment plans for review by the dentist.
  • Answered patient questions regarding their treatment plan or insurance coverage information.
  • Took medical and dental history and recorded vital signs of patients.
  • Assisted dentist with a variety of dental treatments, including cleanings, fillings, extractions and root canals.
  • Reviewed insurance claims for accuracy and completeness, ensuring that all required information was present.

Lead Bank Teller

Tennessee Teachers Credit Union
Nashville, TN
10.2004 - 02.2005
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Processed deposits, withdrawals, transfers, loan payments, and check cashing transactions accurately and efficiently.
  • Received and counted daily inventories of cash, drafts and checks.
  • Resolved customer complaints and inquiries, providing exceptional service and retaining client loyalty.

Teller Supervisor

SunTrust
Nashville, TN
01.2002 - 09.2004
  • Resolved customer complaints promptly and efficiently while maintaining high levels of customer service.
  • Managed daily operations within assigned branch locations; provided support during peak times or absences.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Reconciled cash and checks against computer records at end of shift.

Education

RDA - Dental Hygiene

Nashville State Community College
Nashville, TN
08-2008

Skills

  • Customer Relations
  • Analytical
  • Detail-focused
  • Honesty
  • Time management
  • Dependability

Timeline

Administrative Services Assistant 2

State of Tennessee
11.2021 - Current

Lead Registered Dental Assistant

Zoo Crew Pediatric Dentistry
09.2005 - 10.2020

Lead Bank Teller

Tennessee Teachers Credit Union
10.2004 - 02.2005

Teller Supervisor

SunTrust
01.2002 - 09.2004

RDA - Dental Hygiene

Nashville State Community College

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Brandy King