Jessica Jarrell
McEwen,TN
Summary
Adaptable administrative assistant with a strong desire to take on new challenges in a demanding environment. Utilizes excellent time-management, organizational, and problem-solving skills. Committed to providing exceptional support to TITAN by efficiently coordinating data, managing communication, and delivering top-notch office coordination. Ensures the highest quality of work in every task undertaken.
Overview
9
9
years of professional experience
Work History
Administrative Services Assistant 2
Tennessee Department of Safety and Homeland Security
11.2022 - Current
- Perform administrative duties to support PTNC and TITAN system users, TITAN Program Director, and division management team members
- Processes court ordered expungements of records from the TITAN system
- Provides support to law enforcement and civilian users of the TITAN system
- Assists TITAN users with basic Tier 1 support requests including, but not limited to: creation of new user accounts, password resets, deactivation of user accounts, changes to assigned units/sections, returning records to users (RTS/RTQ), and assistance with finding and identification of records, approval status, and general user questions
- Compile training materials for instructors of TITAN training classes; generates certificates of completion for attendees.
LPN 2, CQI/Infectious Disease Nurse
Tennessee Department of Correction
01.2016 - 11.2022
- Assist the CQI/Infectious Disease Coordinator
- Maintain and prepare Excel spreadsheets for organization and management of data monitoring and data analysis for DSNF and TDOC
- Gathering and maintaining documentation for Quarterly and Annual Audits, as well as ACA files for inspection
- Create, maintain, and distribute office correspondence—spreadsheets, reports, memos for DSNF Administration, Providers, and Medical Staff
- Liaison between TDOC Statewide Coordinators and DSNF medical staff
- Data collection and monitoring of health records for continuous quality improvement
- Update Procedures Manual relating to CQI/Infection Control to reflect current TDOC policy and procedures.
Education
Licensed Practical Nurse -
Tennessee Technology Center of Nashville TN
08.2009
Nursing -
Aquinas College
Nashville, TN05.2008
Business -
Aquinas College
Nashville, TN05.2005
Skills
- Attention to Detail
- Organizational Skills
- Time Management
- Adaptability
- Problem Solving
- Analytical
- Quality Control
- Communication
- Microsoft Office
- Customer Service
- Data Entry
References
- Ashton Wix, Professional, TDOSHS, 615-866-8597
- LaTonya Stratton, Professional, DSNF Administrative Assistant, 615-350-4988
- Betty Allen, Personal, 615-867-9622
Timeline
Administrative Services Assistant 2
Tennessee Department of Safety and Homeland Security
11.2022 - Current
LPN 2, CQI/Infectious Disease Nurse
Tennessee Department of Correction
01.2016 - 11.2022
Licensed Practical Nurse -
Tennessee Technology Center of Nashville TN
Nursing -
Aquinas College
Business -
Aquinas College
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