Brandy Lester
Cincinnati,OH
Summary
Detail-oriented individual with communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
18
years of professional experience
Work History
General Manager
First Watch Restaurants Inc.
03.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Elevated year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Assembly
Clippard Instrument Laboratory
04.2021 - 03.2022
- Prevented assembly errors by maintaining clean, organized workstation.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Prepared materials for assembly work to keep workflows running smoothly.
- Performed quality checks on products at end of assembly.
Server
First Watch Restaurants Inc.
02.2016 - 04.2021
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Mitchell's Fish Market
09.2007 - 02.2016
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
Fairfield Senior High School
Fairfield, OH06-2006
Skills
- P&L management
- Leadership and team development
- Culture building
- Adaptability
Timeline
General Manager
First Watch Restaurants Inc.
03.2022 - Current
Assembly
Clippard Instrument Laboratory
04.2021 - 03.2022
Server
First Watch Restaurants Inc.
02.2016 - 04.2021
Bartender
Mitchell's Fish Market
09.2007 - 02.2016
High School Diploma -
Fairfield Senior High School