Summary
Overview
Work History
Skills
Timeline
Generic

Brandy Norwood-Shields

Oxford,MS

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Goodwill inc
Oxford, MS
08.2023 - Current
  • Greeted customers promptly and responded to questions.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Maintained work area and kept cash drawer organized.

Housekeeper

The Graduate Hotel
Oxford, MS
07.2022 - 05.2024
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Communicated with maintenance team on damages to repair.

Caregiver

NMRC
Oxford, MS
09.2020 - 11.2021
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.

EVS Technician

Baptist Memorial Hospital
Oxford, MS
01.2017 - 09.2019
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Ensured that all cleaning supplies were stored properly when not in use.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

Skills

  • Drawer management
  • Check processing
  • Order coordination
  • Cross-selling
  • Positive and professional
  • Multitasking and organization
  • Customer service

Timeline

Customer Service Cashier

Goodwill inc
08.2023 - Current

Housekeeper

The Graduate Hotel
07.2022 - 05.2024

Caregiver

NMRC
09.2020 - 11.2021

EVS Technician

Baptist Memorial Hospital
01.2017 - 09.2019
Brandy Norwood-Shields